Política de privacidad

Last updated: 24/3/2026

This Privacy Policy explains how Acopiència ("Company", "we", "us", or "our") collects, uses, discloses, and protects your information when you use our website, applications, products, or services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Personal Information

Information that can identify you directly or indirectly, including but not limited to:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Company name
• Account credentials

1.2 Usage and Technical Data

Automatically collected information, such as:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent
• Referring URLs

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to improve user experience, analyze performance, and provide relevant content.

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

2. How We Use Your Information

• Provide, operate, and maintain the Services
• Communicate with you, including support and updates
• Process transactions and payments
• Improve functionality and user experience
• Analyze usage trends and performance
• Comply with legal obligations
• Prevent fraud and ensure security

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

4. Sharing and Disclosure of Information

We may share your information with:

• Service providers and vendors who perform services on our behalf
• Payment processors and analytics providers
• Legal authorities if required by law
• Business partners in connection with mergers, acquisitions, or asset sales

We do not sell your personal information.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure that such transfers comply with applicable data protection laws.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Request correction or deletion
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

7.1 California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal information is collected
• Request deletion of personal information
• Opt out of the sale or sharing of personal information
• Not be discriminated against for exercising privacy rights

8. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us: